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Stephanie Bayer (Manager, Community Development, Blizzard Entertainment)
Nathan Ortega (Co-Founder, Daxnd Games LLC)
Cade Peterson (VP of Content and Community, Jump Gaming, Inc.)
Linda Carlson (Director, Community Relations, Trion Worlds)
Corey Rollins (Marketing Director, Klei Entertainment)
Location: Room 3006, West Hall
Date: Tuesday, March 20
Time: 5:30pm - 6:30pm
Pass Type: All Access, GDC Conference + Summits, GDC Summits - Get your pass now!
Topic: Community Management Summit
Vault Recording: Video
Audience Level: All
Community management is now an established and essential function in any good game company, but how do you manage an entire game platform or a large portfolio of games? Gone are the days of a single community manager being assigned to each game. Juggling resources on a tight budget, keeping details straight from patch notes for a bunch of games (or dozens!) to keeping in-sync with all internal business and marketing teams, can be insane. This session will share best practices from community management experts. Come learn the best tips and tricks from the pros for managing a community of a large portfolio of games or even an entire game platform.
For any community or social media manager who is tasked with overseeing more than one game, this is for them. Learn how to overcome having few resources, juggling time (managing time effectively), the wonderful art of triage, and setting expectations within the communities so you can keep your sanity.