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A Hotline for the Games Industry: Lessons Since 2020

Jae Lin  (Hotline Director, The Games and Online Harassment Hotline)

Anita Sarkeesian  (Executive Director, The Games and Online Harassment Hotline)

Location: Room 209, South Hall

Date: Friday, March 25

Time: 11:30 am - 12:00 pm

Pass Type: All Access Pass, Core Pass, Summits Pass, Expo Plus Pass, Expo Pass, Audio Pass, Independent Games Summit Pass, Career Development Pass - Get your pass now!

Topic: Advocacy

Format: Session

Viewing Experience: In-Person

Vault Recording: Video

Audience Level: No

The Games and Online Harassment Hotline, launched August 2020, offers a retrospective on our lessons learned through offering emotional support to hundreds of people who make or play games. We'll reflect on the common issues brought up by games professionals, from workplace toxicity, to online harassment and threats, community conflicts and fallouts, and mental health struggles. We'll also discuss our decision to extend emotional support to people texting in who are facing consequences for harm, harassment, or toxicity that they themselves have caused. As an unexpected need, these conversations pushed us to create new ways of centering accountability while working to break cycles of violence and harassment.


Attendees will get a glimpse into the landscape of mental health, online harassment, abuse and workplace toxicity of the games industry. All will walk away with day-to-day strategies on how to support each other, how workplaces can support employees, and what it takes to break the cycles of harassment.

Intended Audience

This is intended for a general audience with no prerequisite knowledge required.