Sofia Vakidou (Player Support Project Manager, TransPerfect Game Solutions)
Location: Room 2000, West Hall
Date: Thursday, March 23
Time: 3:00 pm - 3:30 pm
All Access Pass, Core Pass, Summits Pass, Expo Pass, Audio Pass, Independent Games Summit Pass
Production & Team Leadership
Vault Recording: Video
Audience Level: All
AI has leveled up in recent years. Virtual Agents, Data Analysis, and faster Content Creation all help improve your Player Support operations. In this presentation, Sofia discusses how to successfully implement AI in your ecosystem, the limitations you will face, and how to wisely setup high-quality Player Support services that are essential for ensuring both a successful launch of your game and continued Brand Loyalty growth.
Discover how to increase the Brand Loyalty of your communities by dialing the effectiveness of your Player Support operation through an advanced understanding of exactly how AI can help drive your support services to the next level.
Whether you're generally curious about AI, or simply interested in how you can use it to improve player engagement, satisfaction, and Brand Loyalty, Sofia will guide you through each step during an expert presentation, with time for Q&A afterwords too.