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View, browse and sort the ever-growing list of sessions by day, pass type, topic, and format. With this Session Viewer, you can view GDC 2023 session details and speakers, and share your favorites via social media. You will be able to build your schedule and access it during the show via export or Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

Best Practices to Build and Scale Content Moderation (Presented by Spectrum Labs)

Katie Zigelman  (Head of Sales, Spectrum Labs)

Stephen Peacock  (Head of ML/AI for Games, Amazon Web Services)

Joel Silk  (Senior Director of Trust & Safety Operations, Roblox)

Josh Newman  (CTO & Co-Founder, Spectrum Labs)

Aoife McGuinness  (Trust & Safety Manager, Wildlife Studios)

Location: Room 3009, West Hall

Date: Thursday, March 23

Time: 11:30 am - 12:30 pm

Pass Type: All Access Pass, Core Pass, Summits Pass, Expo Pass, Audio Pass, Independent Games Summit Pass

Topic: Design, Programming

Format: Sponsored Session

Vault Recording: Not Recorded

Audience Level: All

Spectrum Labs

Whether you're in Product and Engineering, User Experience or Trust & Safety, content moderation has become critically important to protecting game companies and players from hate speech, grooming, radicalization and more. Whether your players are children, diverse ethnicities or any other type of human being, content moderation that can scale as your player base grows is critical for player experience and user retention as well as regulatory compliance across the world.

In this panel, AWS, Spectrum Labs, Wildlife Studios and Roblox talk about best practices for game developers to use the right mix of humans and technology for your stage of growth and regulatory environment. From key criteria in setting up a trust and safety team to the engineering infrastructure that lets you scale across languages, countries with different regulations, games with different ages or player profiles and more without having to hire an army of human moderators, you'll learn about road-tested practices that work as well as the newest technologies available to scale.

From transparency reporting for DSA compliance to moderation team key roles you'll hear how content moderation is evolving and what you can do to protect your players and your own business.


AI detects toxic and positive behaviors across multiple languages.
AI reduces manual modertaion of content with real-time actioning.
The architecture and implementation of Spectrum Labs AI as an AWS customer.
Using a GDPR and SOC2 compliant AI vendor, mitigates your own compliance risk.

Intended Audience

Team members working on the trust and safety, user experience, product or engineering team of an online platform with user generated content.