GDC is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

View, browse and sort the ever-growing list of sessions by day, pass type, topic, and format. With this Session Viewer, you can view GDC 2023 session details and speakers, and share your favorites via social media. You will be able to build your schedule and access it during the show via export or Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

Community Management Summit: Community Sentiment Reports: Quantifying Feelings

Karen Lee  (Senior Community Manager, Respawn/EA)

Location: Room 3002, West Hall

Date: Monday, March 20

Time: 5:30 pm - 6:00 pm

Pass Type: All Access Pass, Summits Pass

Topic: Business & Marketing

Format: Lecture

Vault Recording: Video

In this session, Karen Lee, Senior Community Manager at Respawn/EA), will share the importance of having regular quantified community sentiment reports and what to include in them. Learn use cases of it that come in handy to help game teams make data-based decisions, develop great games, and, ultimately, build a great community.


Attendees will gain an understanding on how to help community team partners understand quantitative conversation data, as well as how community teams can interpret and present community sentiment reports.

Intended Audience

Community managers or those working with community teams who want to explore a quantified way to gauge player conversations to better inform decisions and obtain a temperature check on the community.