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Competitive and Customer Analysis – From Full-Game to Live Services (Presented by M Science)

Liam Fistos  (Video Games Product Lead, M Science)

Location: Room 2024, West Hall

Date: Friday, March 25

Time: 11:30 am - 12:00 pm

Pass Type: All Access Pass, Core Pass, Summits Pass, Expo Plus Pass, Audio Pass, Independent Games Summit Pass - Get your pass now!

Topic: Business & Marketing

Format: Sponsored Session

Viewing Experience: In-Person

Vault Recording: Not Recorded

Audience Level: No

M Science

In this presentation, M Science will walk through how publishers and platform operators can better harness the power of customer transaction data to conduct competitive and customer analysis, and also to evaluate the impact of new revenue models and strategies in the video games market.

M Science is a research and analytics company that tracks customer spending across hundreds of publishers and thousands of games in near real-time, providing visibility into SKU-level digital purchases. This allows them to not only track game sales at every major developer, publisher, and storefront, but also to track how much and how often gamers are spending on live services, including downloadable content, microtransactions and subscriptions.


M Science will present several case studies for how professionals can use data to answer the following questions: 1. What has been the impact and behavior of new-to-market gamers during COVID? 2. Are publisher shifts toward subscription revenue models expanding the market and leading to more revenue? 3. What does monetization look like across item types and storefronts? 4. What is the player overlap between games and gaming subscriptions?

Intended Audience

This presentation is primarily geared towards strategy, analytics, market intelligence, consumer insights, and marketing professionals in the video games market. However, no prerequisite knowledge is required.