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Designing Game Communities for Kindness

Victoria Tran  (Communications Director, Kitfox Games)

Date: Tuesday, August 4

Time: 9:00am - 9:30am

Pass Type: Conference Pass, Discovery Pass, Community Pass, Student Pass - Get your pass now!

Topic: Advocacy

Format: Community Content

Vault Recording: Video

Developers tend to know they want "a community", AKA passionate fans of their game and studio, but neglect considering what kind of belongingness they want from them. And then those who do consider it might decide they want "positive", "healthy", and "engaged" communities, which is a great goal, but doesn't concretely describe what actions to take. How do you get there? Beyond just "having good soft skills", what structures encourage kindness? What makes a good rule set? How is trust created through faceless communication? Designing kinder communities is more than just about risk management. Its lifetime value will reward you - people will stick around for your future games to come, and recruit others to join. Let's start the kindness revolution.


Attendees will learn about the specific community design strategies that encourage kindness among their members, going beyond "fluffy" ideas. A break down of the importance of rule setting (social systems), mutual expectations and boundaries, norms, trust, and a sense of "home" will be discussed.

Intended Audience

Developers interested in learning more about how they can create kinder communities outside of their games. While targeted towards independent developers, this talk is relevant to anyone who is curious about what promotes positive interactions among groups of people in online spaces.