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Engage, Retain, and Delight Players With LiveOps on AWS (Presented by Amazon Game Tech)

Chris Finch (Sr. SA Evangelist, Game Tech, Amazon Web Services)

Tabitha Graves (Dev Relations Manager, Game Tech, AWS)

Location: Room 3001, West Hall

Date: Tuesday, March 17

Time: 2:40pm - 3:40pm

Pass Type: All Access Pass, Core+Summits Pass, Core Pass, Summits Pass, Expo Plus Pass, Audio Pass, Independent Games Summit Pass, VRDC Add On - Get your pass now!

Topic: Programming

Format: Sponsor Developer Summit

Vault Recording: TBD

Audience Level: All

LiveOps is a critical component to the long-term commercial success of your game, but it’s also a difficult beast to try to tame. In this session, learn how to easily manage your players’ lifecycles and keep them engaged. Developers will learn all the tricks of the trade using AWS technologies across multiple channels to speed release cycles, coordinate simultaneous events, measure player engagement and sentiment, and detect and incent at-risk players. Integrating these technologies early into a game’s design strategy means not needing to retrofit your design later down the road.


Attendees will learn best practices for LiveOps to drive engagement, and discover multiple entry points to integrate LiveOps into their game. Additionally, they will discover how to measure player behavior through backend services.

Intended Audience

This session is intended for LiveOps and infrastructure leads in small to medium sized game studios who want to optimize engagement and retention within a game. LiveOps topics in the presentation will include live events, fast updates for your game, and player activity analysis.