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Fair Play Summit: Using AI for Trust & Safety

Katie Zigelman  (Chief of Staff & Head of Solutions, Spectrum Labs AI)

Location: Room 2006, West Hall

Date: Tuesday, March 22

Time: 3:50 pm - 4:20 pm

Pass Type: All Access Pass, Core Pass, Summits Pass, Expo Plus Pass, Expo Pass, Audio Pass, Independent Games Summit Pass, All Access Online Only Pass - Get your pass now!

Topic: Advocacy

Format: Session

Viewing Experience: In-Person/Virtual Livestream

Vault Recording: Video

Audience Level: No

Ensuring positive behaviors on a platform is complicated and nuanced work. It requires a combination of community management, technology for detection/moderation/enforcement, consistent application of policy, as well as tools that support and encourage positive in platform behavior. This cross functional teamwork takes planning, data, and execution. In this session, you will hear from Katie Zigelman, Chief of Staff and Head of Solutions at Spectrum Labs, and how she supports companies in using AI to support companies using data and best practices to remove harmful content and encouraging positive player support.

Takeaway

Attendees will walk away with a gained understanding of best practices around tools and enforcement for toxic behavior. This insight is very important to platforms that are just starting out or looking to grow their trust and safety efforts in the realm of user safety.

Intended Audience

This session is intended for trust and safety personnel who are starting a platform or looking to grow their trust and safety efforts on an existing platform