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View, browse and sort the ever-growing list of sessions by day, pass type, topic, and format. With this Session Viewer, you can view GDC 2023 session details and speakers, and share your favorites via social media. You will be able to build your schedule and access it during the show via export or Mobile App, once live. Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend.

Lessons Learned in the Trenches: Turnaround Stories Running 'Star Wars: The Old Republic,' 'Star Wars Galaxies,' and 'Ultima Online'

Richard Vogel  (Strategic Advisor, Independent)

Location: Room 2006, West Hall

Date: Thursday, March 23

Time: 11:30 am - 12:30 pm

Pass Type: All Access Pass, Core Pass

Topic: Business & Marketing, Production & Team Leadership

Format: Lecture

Vault Recording: Video

Audience Level: All

This session presents a perfect storm of postmortems. Richard Vogel, VP of Technology and Online Services at Certain Affinity, discusses his journey as an Executive Producer running the live-service games Star Wars: The Old Republic, Star Wars Galaxies, and Ultima Online—weaving a narrative about how each of these titles changed how he approaches running a game-as-a-service.

He shares the lessons learned working on each title and will provide excellent examples from the trenches that helped shape what he did on his next game regarding project management, leadership, community management, outsourcing, analytics/KPIs, and running a live service.


Attendees will walk away with strong insight into what it takes to run a successful game-as-a-service, helping turn around their live game or makes their launch a better player experience.

Intended Audience

This is for anyone who has a senior leadership role in a game development studio.