GDC is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

View, browse and sort the ever-growing list of sessions by pass type, topic, and format. With this Session Scheduler, you can build your schedule in advance and access it during the show via export or with the GDC Mobile App, once live. Sessions do fill up so please arrive early to sessions that you would like to attend. Adding a session to your schedule does not guarantee you a seat.

NPC Voice Design in 'The Division 2'

Adam Ritchie (Senior Voice Designer, Ubisoft Massive Entertainment)

Pass Type: All Access Pass, Core+Summits Pass, Core Pass, Audio Pass - Get your pass now!

Topic: Audio

Format: Session

Vault Recording: TBD

Audience Level: All

Attendees will gain insight into the effort that goes into making NPCs talk and the pipeline and tools behind it, as well as challenges faced and overcome by the Voice Production Team on a Massive, online, open-world game.

This session will examine and assess the objectives for AI Voice Systems and VO Production on Tom Clancy's The Division 2. Objectives such as providing players with a truly shared experience, and rooting NPC dialogue in their behavior, and using environmental triggers to enhance dialogue context. The speaker will also detail innovations made in producing and recording the 65,000 line AI dialogue tree, aided by the Snowdrop Engine and other internal tools.


Attendees will have improved their understanding of the work that goes into making systemic, AI dialogue feels natural, and awareness of the new strategies for the production of large-scale voice projects. Afterward, they will appreciate the background 'barks' and dialogue systems in games in a new light.

Intended Audience

The intended audience work within the Games Industry in Audio, Narrative, NPC/AI Behaviour or Production disciplines. Attendees with no prior knowledge of game-dialogue systems will still be able to enjoy the session and obtain a high-level understanding of the core concepts.