GDC 2024 is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

View, browse and sort the ever-growing list of sessions by day, time, pass type, topic, and format. With this Session Viewer, you can view session and speaker details for Game Developers Conference 2024.

You will be able to build your schedule with the GDC Mobile App. The GDC 2024 app will be available for download in Apple Apps and Google Play late February 2024.

Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend. Adding a session to your schedule does not guarantee you a seat.

The Power of Community Feedback to Create Better Games (Presented by Amazon Games)

Scot Lane  (Game Director - New World, Amazon Games)

Brian Willitts  (Head of Community, Amazon Games)

Michael Lovan  (Head of Community Video, Amazon Games)

Katy Kaszynski  (Product Owner/Live Game, Amazon Games)

Scott Geiser  (Software Development Engineer III, Amazon Games)

Location: Room 2009, West Hall

Date: Wednesday, March 20

Time: 9:00 am - 10:00 am

Pass Type: All Access Pass, Core Pass, Summits Pass, Expo Pass, Audio Pass, Indie Games Summit Pass - Get your pass now!

Topic: Production & Team Leadership

Format: Sponsored Session

Vault Recording: Not Recorded

Audience Level: All

Amazon Games

How do you interpret valuable player feedback, the positives and the negatives, always passionate and often highly vocal, and determine what makes sense for the future success of your game without impacting your vision for core design and gameplay? First, Scot Lane, Game Director of New World, and Brian Willitts, Head of Community, will share their best practices and key learnings for engaging with players, from the earliest stage of development through launch and beyond, how they evaluate input, and how listening to players plays a critical role in a game's future direction. Next, Amazon Games' community team will take the stage for an Ask-Me-Anything Q&A session where attendees can learn about how best to create a healthy, open dialogue with players to foster a growing audience and long-term retention and get advice on how to manage critical situations.


Attendees will walk away with valuable learnings about what they can gain from building an active, transparent relationship with the player community, how to create channels for communication, from videos to blogs to forums, and how to interpret and analyze feedback to determine future game development decisions.

Intended Audience

This talk is designed for anyone who is interested in building meaningful, insightful engagement with game communities that encourages valuable player feedback and how development teams can then best evaluate input for potential updates that will feed into a game's long-term success.

Connecting the Global Game Development Community

GDC Vault icon
Game Developers Choice Awards icon
Independent Games Festival (IGF) icon icon