Morgan Quinn (External Relations Coordinator, Modulate)
Justin Liebregts ( Co-Founder & COO, Gun Raiders Entertainment)
Adam Kuta (Community Marketing Specialist, Schell Games)
Astrid Rosemarin (Communications Director, New World Interactive)
Christa Paolucci (Community Manager, Glumberland)
Location: Room 2000, West Hall
Date: Monday, March 20
Time: 9:30 am - 10:30 am
Pass Type:
All Access Pass, Core Pass, Summits Pass, Expo Pass, Audio Pass, Independent Games Summit Pass
Topic:
Game Career Development
Format:
Sponsored Session
Vault Recording: Video
Audience Level: All
The life of a community manager is hard enough… but dealing with rampant toxicity makes it that much harder. What should you do about the players who make it difficult for everyone else to enjoy the community? How can you take action against bad actors without alienating the rest of your player base? What are some best practices for effective community codes of conduct? Join our panel of experts from all corners of the community management space to hear their top 5 tips for successfully dealing with toxic players and building positive play experiences for the rest of the community.
Takeaway
Attendees will learn best practices for community teams to reduce toxicity and encourage positive play, with key takeaways and specific action items to build or bolster an anti-toxicity strategy.
Intended Audience
This is for community managers, social media teams, Trust & Safety executives, and anyone else looking to build a positive community in their game.