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Sharon Fisher is a Trust & Safety veteran with over 15 years of experience in the gaming and social platform industries. She got her start as a moderator for the popular children's MMO Club Penguin, which was acquired by Disney in 2007. She held several roles at Disney until 2016, when she joined Two Hat by Microsoft, a moderation software company, where she worked with some of the biggest gaming companies in the world. She founded Real Game Consulting in 2020 to help platforms create and maintain positive community interactions. Today, Sharon leads the Global Head of Trust & Safety at Keywords Studios, where she oversees a team of 35+ strategists and 300+ “superhero” moderators. Part of the Player Engagement service line, the unit has established itself as an industry leader by prioritizing superhero wellbeing and optimizing workflows through their AI + HI approach.