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March 9-13, 2026
Moscone CenterSan Francisco, CA

Agenda

Insight to Action: Innovating Ops with AI featuring Valorem Reply (Presented by Microsoft Xbox)

Uthappa Kattera Chengappa  (Principal Cloud Solution Architect, Microsoft)
Mithuna Srinivasan  (Engineering Lead, Valorem Reply)
Rob Nelson  (Practice Lead- Engagement)
Location: Room 3009, West Hall
Date: Tuesday, March 10
Time: 12:45 pm - 1:45 pm
Pass Type: Festival Pass, Game Changer Pass - Get your pass now!
Audience Level: All
Track: Game & Production Technology
Format: Lecture
Vault Recording: Not Recorded
Audience Level: All
Microsoft Xbox
Valorem Reply

Launch week is the moment a game studio discovers whether it can ship faster than chaos can compound. Join Microsoft and Valorem Reply as we demonstrate how studios can leverage AI to shorten the distance between insight and action—while keeping creators firmly in control. Attendees see how Valorem Reply's Agentic Gaming Intelligence Foundry, working with a Microsoft Fabric Data Agent, transforms live telemetry, player sentiment, and operational data into faster fixes, smarter decisions, and calmer launches. Through real-world scenarios, the session shows how AI accelerates crash resolution, surfaces unexpected player behavior insights, and absorbs launch-day support spikes without removing humans from the loop. The focus remains on empowering teams, not replacing them. The result is a studio that launches with confidence, uncovers new directions and opportunities and stays focused on what matters most: creating great games.

Takeaway

Attendees will see live demos of Organizational AI in action—detecting and fixing crashes faster, turning studio data into testable insights, and scaling launch‑day support without adding headcount—showing how game studios become more responsive, resilient, and scalable while keeping humans firmly in control and walk away with the guidance on how they can set up their own intuitive systems using Microsoft AI foundations with the support of Valorem Reply.

Intended Audience

Target audience for this session is studio leaders, producers, live‑ops, engineering, data, and support teams responsible for launch readiness and live operations or anyone who is curious on how AI can be practically applied with real studio value and impact to streamline ops and reduce crunch.