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March 9-13, 2026
Moscone CenterSan Francisco, CA

Agenda

Using Telemetry (the Right Way) is a Game-Changer for Game Tools

David Lightbown  (UX Director, Ubisoft)
Location: Room 3005, West Hall
Date: Monday, March 9
Time: 1:50 pm - 2:50 pm
Pass Type: Festival Pass, Game Changer Pass - Get your pass now!
Audience Level: Intermediate
Track: Game & Production Technology
Format: Lecture
Vault Recording: Video
Audience Level: Intermediate

Telemetry can be a game-changer in helping you develop better tools, but without watching users work, it can also be deeply misleading.

Using real-world examples, this talk offers practical and actionable advice on what telemetry can and cannot tell you, what to consider when adding a telemetry system to your tools, and how to use it to track improvements to the user experience of your tools over time.

Takeaway

Attendees will learn what to consider when introducing a telemetry system to their tools, how to make good use of the data, common pitfalls to avoid, and how to include telemetry data in the tools development process.

Intended Audience

Programmers, specifically tools and engine developers, tools designers, technical artists and designers, technical directors, technology managers, tools QA experts and other tools experts.