Agenda

For day 1:
This Tool Design roundtable is about the UX of in-house and external toolsets. Come and meet, discuss, and find out what everyone has been doing with Tool Design in the last year.
Examples of topics discussed in previous years are:
1. What user experience techniques have you seen best fit for your toolsets?
2. Is classical UX applicable in tools, or is it very different?
3. What differences, if any, have tool service companies seen with their tool designs?
This years' questions may be different, or similar! Feel free to join, and ask.

For day 2:
This Tool Design roundtable is about the UX of in-house and external toolsets. Come and meet, discuss, and find out what everyone has been doing with Tool Design in the last year.
Examples of topics discussed in previous years are:
1. What communication channels do you use to inform users about new tool features? E-mail? Meetings? Videos? Gifs?
2. What is a ticketing request pipeline that works really well for you?
3. In what size team did your tool request/ticket pipeline work best?
This years' questions may be different, or similar! Feel free to join, and ask.

For day 3:
This Tool Design roundtable is about the UX of in-house and external toolsets. Come and meet, discuss, and find out what everyone has been doing with Tool Design in the last year.
Examples of topics are:
1. What user research methods do you use?
2. Do you have a dedicated user researcher on your team?
3. What surprises has your research uncovered in the last year?

Takeaway

Attendees will share their experiences, challenges, and successes with tool design. They can expect to leave with a list of actionable methodologies, and real world experiences from other teams, that your team can adopt and learn from to improve in-house tool design.

Intended Audience

This roundtable is intended for producers, tool programmers, tool designers, and technical artists who wish to discuss and improve the efficiency of in-house tool design.