Speakers

I'm a Senior Community Manager with over a decade of experience working on large-scale, live-service games across PC, console, and mobile. My background spans social media strategy, community operations, and building long-term player relationships through clear communication, trust, and effective feedback systems. I've worked closely with various cross-functional teams to make sure the player voice is represented throughout production cycles — from early conversations to live updates. My work centers on the systems behind community management, including engagement strategies, moderation frameworks, insight pipelines, and reporting that turn player feedback into actionable outcomes.

Presenting:

• Player Trust as the Foundation of Retention, Engagement, and Long-Term Success