Speakers
Rakesh Mistry, Head of Product, Helpshift, A Keywords Studios Platform
Rakesh Mistry is a leading voice in AI, strategy and conversational design. As head of Product with Keywords Studios, he's focused on player centric AI and the Helpshift platform. With a career spanning enterprise AI, customer experience, and ethical automation, Rakesh brings a proven, pragmatic and visionary lens to how AI can truly serve—and scale with—player communities. He's all about turning buzzwords into real-world impact.